Ulmers Auto Care

Southgate/ Ft. Thomas

2300 Alexandria Pike
Southgate, KY 41071
  859-781-1880

Monday - Friday: 7:00am to 5:30pm
Set As My Store

Ulmer's Auto Care Center — Southgate/ Ft. Thomas


Is your auto maintenance causing more stress rather than alleviating it? While we understand that auto repair is a hassle, Ulmer’s auto has worked for over 85 years to make your experience as stress-free as possible. Ulmer’s is dedicated to becoming your dealership alternative. We are Southgate’s go-to repair shop for everything from heating and air conditioning repair to engine light diagnostics. We guarantee that our state-of-the-art diagnostic equipment and ASE Certified Master Technicians will get you back on the road as safely and quickly as possible —  with the least amount of stress.

 2300 Alexandria Pike
 Southgate, KY 41071
 Get Directions

 859-781-1880

Monday - Friday: 7:00am to 5:30pm

Mike M.
Mike M.
17:44 03 Oct 24
They do a great job and friendly service, make you feel like your more than just any customer. When someone asks where do I take my car to be fixed I tell them Ulmers.
Turk M.
Turk M.
16:11 03 Oct 24
Helped me out in a emergency repair, great job. Thank you
Linda Z.
Linda Z.
22:11 23 Sep 24
I had trouble with my car starting and did not know what the problem was then it reached the point where it wouldn’t start at all. No one that I had taken my car to be repaired to before was available, but I had heard so many good things about Ulmers that I decided to call them, I had my car towed down to their shop and I did not have an appointment but they were kind enough and good enough to find out what the problem was and take care of the situation. They were very courteous and the waiting room was very clean . I would definitely think about having them service my car again , the one that I took my car to in Southgate Kentucky
Carol J.
Carol J.
20:19 23 Sep 24
Service is always friendly, accurate and timely!
Kathleen B.
Kathleen B.
19:05 13 Sep 24
Ulmer's have me back s newer car!! Ty you so much!
Denny A.
Denny A.
17:37 11 Sep 24
Always great service. People are very personable and care about the service they are performing.
Katie S.
Katie S.
16:03 04 Sep 24
Very quick and easy to navigate. They send updates of what is needed to be fixed with pictures and cost of services everything is so smooth and they are so nice and respectful when talking to them. Great place
Carrie
Carrie
16:15 29 Aug 24
Ulmer's did an excellent job of repairing my son's car. An additional issue came up & Adam went above & beyond to help us resolve that too. They were helpful, quick to respond to our questions & overall very easy to work with AND the car looks great again.
lera K.
lera K.
16:07 28 Aug 24
Had my first experience with Ulmer's Auto Care and I couldn’t be happier! They were incredibly professional, fast, and kind. Christian not only drove me home but also picked me up when my car was ready—such a thoughtful gesture. They fixed my AC in just a few hours and at a really reasonable price. With this crazy heat, I’m so grateful to have my cool air back! Highly recommend!
David R.
David R.
02:50 27 Aug 24
Great experience.Final invoice $40. higher than quoted.
David S.
David S.
21:13 22 Aug 24
It's been a great experience at ulcers auto care they are very knowledgeable and do a fantastic job don't want another place to do my repairs they are the best
Mike D.
Mike D.
16:37 22 Aug 24
Bumper to bumper work completed successfully; and during the inspection they found faulty hoses, which they replaced just in time for winter. Very professional as usual. Glad you guys are in the neighborhood. Mike Dill
Harry J.
Harry J.
16:02 13 Aug 24
Great service, great price. Would definitely recommend.
Debbie F.
Debbie F.
17:12 08 Aug 24
It was great
Horacio B.
Horacio B.
16:25 08 Aug 24
Todo fue exelente muy buena atencion al cliente.
Kearah Hill H.
Kearah Hill H.
16:11 08 Aug 24
Customer service was great! Very fair pricing, I went to 4 different shops and they couldn't find the problem, took my car to Ulmer's and they found the problem and fixed my car in one day! Awesome place.
David B.
David B.
20:01 07 Aug 24
You did a great job! I will definitely be back 😊
David M.
David M.
19:49 05 Aug 24
Felt time ready.was told to me on the short side,maybe tell customer later in day and if it gets done quicker that would be plus. No explanation for being later than forecasted. Appreciated ride to and from.Appreciate bumper to bumper. And may utilize second opinion in future
Wayne B.
Wayne B.
01:45 05 Aug 24
Everyone was friendly. Garage stands behind their work, and strives to do it or make it right.
Missv S.
Missv S.
16:06 04 Aug 24
I took my car in for an oil change! As usual the staff were friendly and professional! I waited for the car & they got it done quickly. Thanks for always giving my car great service I can trust.
Sharon B.
Sharon B.
22:19 01 Aug 24
It was our first time with Ulmer’s and it did not disappoint! Kept us in the loop and discussed repairs before fixing. We would like in the future to get pricing before approving the work. We were shocked to receive a bill for $1,245!
Andrea M.
Andrea M.
17:59 01 Aug 24
They are always professional and very accommodating. I love to have them as my mechanic! I would recommend them to anyone.
Brad C
Brad C
16:02 30 Jul 24
Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.
Dschlueter721
Dschlueter721
12:09 26 Jul 24
Reliable, trustworthy, friendly service. I prefer Ulmers over the dealership, for sure!
Cindy K.
Cindy K.
13:26 25 Jul 24
When Ulmers bought out Waldenmeyers I was a little skeptical if I would get the same kind of great and honest service as I had for years. After my recent repair (fuel injectors needed to be replaced) there was a grinding noise that began when I got my car back. Eddie drove around with me, heard the noise, and was able to get it fixed without any charge. I wouldn't take my car anywhere else.
Michael P.
Michael P.
16:01 23 Jul 24
There diag of my car was amazing and having pictures of all the problems and knowing what needs done was worth the cost. They also got my repair done same day.
lohmillerenterprises
lohmillerenterprises
15:15 18 Jul 24
Very happy with the service received. Eddy C is the best in the auto repair business!
Saad H.
Saad H.
16:01 17 Jul 24
Excellent people and service
Judy F.
Judy F.
18:51 15 Jul 24
The gentlemen at Ulmer's were very polite, professional and thorough in their examination of my car. They were honest. It really helped me out to get a shuttle service ride to pick up my car!
Molly M.
Molly M.
22:19 14 Jul 24
Value priced oil change is what my mom gave me a coupon for, drop off before 9 am, will call. I am so glad I did it, spent a day with my mom and found a new auto specialist shop that I can trust. . Easy drop off, text message check ins, when they do diagnostic checks. Didn’t try to sell me a bunch of add-ons, talked to me about my car’s overall health….what to do, & look for. This shop has earned my trust, I wasn’t expecting that for a value priced oil change. They helped me clear all the dashboard lights off of my 2012 Toyota, for $900 less than another shop quoted me( my tire light was on because of a dead battery, the other shop told me I just need to change them all at $179/each…Ulmers pinpointed which one, and changed it for $140-ish). I feel heard. Definitely will make my #1 choice for routine maintenance, and honest advice.
John C.
John C.
01:00 12 Jul 24
Went for a second opinion and Had a Chevy S10 they worked on. Great work, Had to wait a day but for the work done I’m not complaining. Was also cheaper then they originally quoted for!
Mark N.
Mark N.
20:48 08 Jul 24
Had great service as always people are super. Do still have a problem with oil pump gauge but good.
Michael J.
Michael J.
16:21 08 Jul 24
They did a great job of fixing the car. The manager, Eddy made the whole process easy and treats you like family !!I highly recommend them .
Gcardarell
Gcardarell
16:20 01 Jul 24
I recently visited Ulmers to have my car looked at and couldn't be happier with the service. The team was straightforward, trustworthy, and incredibly efficient. They explained everything clearly, didn't try to upsell unnecessary services, and got my car back to me in no time. I'll definitely be taking my vehicle to this shop from now on. Highly recommend!
Sherry C.
Sherry C.
17:08 27 Jun 24
Very professional and courteous. Explained in detail any problems or issues with my car . Price was very reasonable.
Michael L.
Michael L.
17:10 24 Jun 24
Eddie and the team always take great care of mine and my wifes vehicle any time we need to bring it in (which has been a handful of times recently). Would recommend them to anyone in the northern kentucky area!
Rick M.
Rick M.
12:15 21 Jun 24
I have never been happier with the work someone did on my car. Ulmer’s Southgate is great. Thank you to the whole team at Ulmer’s!!
JOSEPH E.
JOSEPH E.
16:03 20 Jun 24
Great customer service
Terry G.
Terry G.
20:07 17 Jun 24
Great service friendly and reasonable.
Anna R.
Anna R.
16:17 13 Jun 24
Always amazing service and trustworthy guidance on what’s needed with transparent and competitive pricing.
Shannon G.
Shannon G.
16:02 11 Jun 24
I regularly have my vehicle serviced at Ulmers Auto Care in Southgate. The entire staff is warm, professional, and knowledgeable. The prices are competitive and affordable. I wouldn't trust anyone else with my vehicle care!! I definitely recommend!!!
Marc E.
Marc E.
00:28 07 Jun 24
Courteous service with a ride home while car is serviced. And the price is right. Recommended.
Michelle B.
Michelle B.
19:42 06 Jun 24
And it's great mechanics
Tom R.
Tom R.
17:39 06 Jun 24
Dropped off my 2020 Honda Ridgeline and had it serviced and checked out. Completed quickly and ready to be picked up in a couple of hours.
Tom W.
Tom W.
16:37 29 May 24
Very professional staff and great mechanics!
Joe G
Joe G
05:39 20 May 24
I've been going to Ulmers Southgate for the last 2+ years. And they are excellent in assessment, repair, communication and customer service. Eddie and Jeremy and crew have really been good to us, whether it be general maintenance, all the way up to a more complex repairs of our vehicles. I always appreciate their expertise, friendliness and service. They take time to explain and make sure the job is done thoroughly and with high quality. Thank you guys and your whole team, for all the great work you've done for us, and for treating us, as a valued customer.
Maria B.
Maria B.
18:10 16 May 24
They were a great help with my sons car. Will use them again whenever I can.
Jimmie H.
Jimmie H.
17:38 15 May 24
Extremely welcoming! Great customer service,a lot more than I expected I'm completely satisfied!
Laverne W.
Laverne W.
16:14 13 May 24
You don't have to sit around the shop and wait for your service the comfortable shuttle will drop you off and pick you up. Awesome service and the shuttle driver loves to talk and share history knowledge. I love history ♥️ ❤️ 💙 💕 💗
Molly B.
Molly B.
13:06 04 May 24
Always a personable experience, trusted service, with an ear to listen and discuss issues. Top Notch!
Craig B.
Craig B.
17:22 02 May 24
Ulmer's is the best! The ONLY place i'll take our vehicles.
Rose C.
Rose C.
16:11 24 Apr 24
Ulmers Auto Care were very helpful in getting my car back on the road. They found things wrong thatbI didn't know about. They were able to fix everything.
Kevin M.
Kevin M.
17:38 21 Apr 24
Honest and do what they say at a fair price.
Barbara E.
Barbara E.
16:15 17 Apr 24
Excellent attention to detail, reasonably priced and prompt service.
Donna R.
Donna R.
23:01 10 Apr 24
I have been a customer at this location for many many years. The employees are friendly, knowledgeable and flexible.
Scott H.
Scott H.
17:34 09 Apr 24
Great group of people to work with. Upfront with all work and charges.Highly recommend.
磬磬
磬磬
16:10 09 Apr 24
I had a great experience with Ulmer. Jeremy is really helpful. I had my car oil change and also my wheels fixed. My car is driven so smoothly rn. Definitely will be back for another check up.
Lee W.
Lee W.
08:55 09 Apr 24
They were very thorough with my wife's Mercedes SLK250. They send you a message that outlines the recommended services and you choose to either have them done or decline. It gives you the costs right there before you decide. We will continue to use them as they are not only upfront and honest but also up to date with technology.
Maggie M.
Maggie M.
17:36 04 Apr 24
Excellent customer service! Always quick, efficient, and reliable!
lauren S.
lauren S.
19:06 03 Apr 24
I have used Ulmer's for the bumper to bumper when I need an oil change. The system they use for inspection results is great, right to your phone with photos. I have also used Ulmer's for breaks and rotors. I highly recommend using Ulmer's Auto Care.
Russ E.
Russ E.
16:05 02 Apr 24
Ulmer's always delivers. They provide me a clear explanation and estimate. They do quality work at the quited price and work with with me on pick up and drop off. They aren't the absolute cheapest, but their quality is worth it.
Pat K.
Pat K.
16:54 01 Apr 24
Got the job done on one day. Works great. Thanks!
Mary H.
Mary H.
16:21 01 Apr 24
It’s always a pleasant experience dealing with the crew at Ulmer’s in Southgate, Ky. The guys explain all repairs needed on your car and in language easily understood. I never feel that I’m being ripped off!
Josh H.
Josh H.
19:56 28 Mar 24
I had a great experience at Ulmers! Great customer service and quick service. I will be taking my cab here from here on out.
Next Reviewsjs_loader
eddy c. - ulmers auto care

Eddy C.

Manager
christian v. - ulmers auto care

Christian V.

Service Consultant
fred b. - ulmers auto care

Fred B.

Shop Foreman
bob l. - ulmers auto care

Bob L.

Automotive Technician
dj l. - ulmers auto care

DJ L.

Automotive Technician

From the North (10 miles away):

  1. Head south on I-71 S
  2. Take exit 181 for KY-536 toward KY-17/Villa Hills/Independence
  3. Turn right onto KY-536 W/Richwood Rd (signs for KY-17 S/Independence)
  4. Turn left onto KY-17 S/Madison Pike
  5. Continue straight onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your right

From the East (10 miles away):

  1. Head west on I-275 W
  2. Take exit 74 for KY-9 toward Wilder/Newport
  3. Turn left onto KY-9 S/AA Hwy
  4. Turn right onto US-27 S
  5. Turn left onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

From the South (10 miles away):

  1. Head north on I-71 N
  2. Take exit 171 for KY-16 toward Glencoe/Verona
  3. Turn left onto KY-16 W
  4. Turn right onto KY-17 N
  5. Continue straight onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

From the West (10 miles away):

  1. Head east on I-275 E
  2. Take exit 77 for KY-9 toward Newport
  3. Turn right onto KY-9 S/AA Hwy
  4. Turn left onto US-27 S
  5. Turn left onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

Local businesses along the way:

  • From the North: As you approach the intersection of KY-17 S and Alexandria Pike, you’ll find several shops and restaurants, including Starbucks, Skyline Chili, and Kroger.
  • From the East: As you approach US-27 and Alexandria Pike, you’ll find several shops and restaurants, including McDonald’s, Speedway, and Family Dollar.
  • From the South: Along Alexandria Pike, you’ll find several shops and restaurants, including Wendy’s, Dunkin’, and Walgreens.
  • From the West: As you approach the intersection of US-27 and Alexandria Pike, you’ll find several shops and restaurants, including CVS Pharmacy, Subway, and Dollar General.
Importance of Timely Maintenance

Importance of Timely Maintenance

Proper maintenance helps you avoid unexpected breakdowns and repairs. Our goal at Ulmer’s is to provide timely maintenance service to help you avoid these unexpected issues, and we offer customized maintenance plans to fit not just the driver, but the vehicle as well. We are committed to providing fair prices, technical expertise, and stellar customer service. As a Repair Pal Top Shop, whether you are repairing your tires, performing routine maintenance, or taking care of your check-engine light, our experts will get you back on the road safely and quickly. Give us a call today to schedule your auto repair or get your maintenance schedule up-to-date.

Industry Leading Fleet Services

Nothing slows your fleet’s momentum like unexpected breakdowns and repairs. Ulmer’s provides industry-leading fleet services for the Southgate area. Get in touch, and we will work with you to create a custom-tailored plan to keep your fleet on the road. Our dedicated technicians will partner with you to stay on top of preventive maintenance and keep issues from falling through the cracks.

Schedule Your Auto Service Today

How do we make your experience as hassle-free as possible? We go above and beyond your average dealership experience by providing a free, local shuttle service, loaner cars upon request, and a 4 year/ 50,000 mile warranty. We can even pick up your car, repair your vehicle, and return it to your home or place of work. There is no repair we can’t handle, and no customer request too large. Don’t waste your time at another repair shop, call or schedule your service online today! We also welcome walk-ins or same-day service.

Interested in Learning More?

All repairs come with a hassle-free warranty!

We provide one of the longest auto-repair warranties in the area. All of our repairs are guaranteed by a hassle-free 4 year, 50,000 mile warranty. We understand that needing to get your car repaired is stressful enough, and you should not have to stress about the quality of your maintenance. Our ASE Certified and Master Technicians work on all models from Toyotas, to Hondas, to BMWs, and many more!

We offer a free vehicle delivery and pickup service for your convenience.

We all know how important it is to keep up with your car’s maintenance schedule, but life happens, and it can be hard to take the time to invest in your vehicle. That’s why we make it as easy as possible for our customers and offer free, local shuttle service that will take you to home or work so you don’t miss a beat. We make it easy to invest the time to keep your vehicle from breaking down on the side of the road. Our goal is to make your visit the best customer experience in Southgate.

Why Choose Ulmer's

Ulmer's Auto Care Center

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